Job Description
To keep things running smoothly behind the scenes, the Virtual Assistant plays a vital role in supporting the day-to-day operations of the business. From managing admin and content creation tasks to staying on top of systems and processes, this role helps ensure the business operates efficiently and effectively, freeing up the business owner to focus on delivering quality programs, growth and strategic priorities.
Job Title
-
Virtual Administration Assistant
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Excellent English communication skills – both written and verbal – with a friendly, professional tone.
- Strong time management skills, with the ability to handle multiple
projects and meet deadlines without compromising quality. - Confident using computers and online tools, with solid general tech
skills. - Highly organised with strong attention to detail – you notice the small
things that others might miss. - Proactive and resourceful – you take initiative and don’t wait to be told
what to do next. - Honest, reliable, and trustworthy – you do the right thing, even when no
one’s watching. - A genuine interest in digital marketing and a curiosity to keep learning.
- Tech-savvy with a willingness to explore new tools (especially AI!) to
improve efficiency. - Quick to pick up new systems and processes – a fast and flexible
learner. - Previous work-related experience is desirable (at least 3–6 months),
particularly in a Virtual Assistant role – but not essential. Fresh graduates with the right attitude are welcome to apply.
Job Responsibilities
- Administrative & Organisational Support:
● Manage inboxes: filter emails, flag priorities, manage spam, and draft
responses for review.
● Respond to general customer service enquiries via email.
● Organise digital files and folders, maintain consistent naming
conventions, and archive as needed.
● Maintain and update internal documentation, including SOPs and
workflows.
● Coordinate outreach for PR and speaking opportunities (e.g. podcast
guesting, event pitches).
● Book travel, appointments, and make personal purchases when
required. - Content & Marketing Support:
● Use AI tools to generate content from supplied materials (e.g. break
down presentations into smaller content pieces, draft checklists or
outlines).
● Compile and format email content into templates, and set up email
campaigns in the marketing platform.
● Proofread and format content for consistency across blog posts, event
pages, and resources.
● Upload and organise training materials to the Impactiv8 training portal.
● Update website content such as blog posts, event details, and landing
pages. - Design & Visual Content Support:
● Create simple graphics in Canva (e.g. resize, edit, and adapt existing
templates for various platforms).
● Design presentations, eBooks, and worksheets using provided content
and branded templates.
● Ensure consistent use of brand elements across all visual assets. - Social Media Support:
● Support the development and maintenance of a content calendar.
● Repurpose existing content (e.g. slides or webinar content) into microcontent for social media use.
● Schedule pre-approved content across social media platforms using
scheduling tools. - CRM & Data Management:
● Maintain and update contact records within the CRM (Lead
Activator/HighLevel).
● Create and manage tags, pipelines, and simple automations (with
support and guidance).
● Monitor and report on user engagement and client activity. - Finance & Reporting:
● Generate and send invoices, upload receipts, and reconcile
transactions in Xero.
● Track affiliate activity and prepare monthly reports on commissions. - Process & Project Support:
● Assist in documenting and refining business processes for efficiency and clarity.
● Support the CEO with task follow-ups and deadlines to help stay on
track.
● Contribute to projects such as event planning, course updates, or
marketing launches.
● Identify workflow gaps and recommend process improvements. - Other Administrative Tasks:
● Perform other administrative tasks as required to support the daily
operations of the business.
Good luck and God Bless!


