Client Support

We have lots of ways our customers can get help or lodge a support request, including via email, Live Chat, telephone and scheduled zoom meetings.

Email Support

We have a dedicated email support platform that can be reached by emailing [email protected]. This email can be used for general enquires, sales, recruitment ongoing support, billing support, payroll, HR support and IT Support.

Book A Zoom Call

If you know who you need to talk with, simply click on the staff member’s photo below to schedule time for a video conference call in their calendar. If you’re not sure who you need to speak with, simply email [email protected] and we will connect you with the right person.

Kate Severino
Client Support
Cybelle Villegas
Recruitment Manager
Mari Chan
Recruitment Project Manager
Anthony Cata-al
Sales Executive
Noeme Venerable
HR Officer
Isabelle Mae Antonio
Recruitment Project Manager

IT Support

If your team member is having internet or IT issues or they need a little extra help with their IT setup please encourage your team member to click on the button below to Submit An IT Support Request. We offer a suite of IT support services included in your Desk & Ongoing Support fees as well as additional services which are billed separately. For a full list of IT support inclusions and prices click the button below.

Live Chat

Yes! Our Live Chat operates Monday to Friday from 9 am to 5 pm Brisbane, Australia time (Convert to my time zone). Look for the Live Chat icon to the right of this page to start chatting now.

Phone Support

If you would like to talk to someone right now, please use the dedicated phone lines below. On standard business days we are available Monday to Friday from 9 am to 5 pm Brisbane, Australia time (Convert to my time zone). If we are unavailable, or attending to another client, please leave a voice message and we will return your call as soon as possible.