Client Support

We have lots of ways our customers can get help or lodge a support request, including via email, Live Chat, telephone and scheduled zoom meetings.

We have a dedicated email support platform that can be reached by emailing [email protected] (for general enquires, sales, recruitment and ongoing support), [email protected] (for billing support) and [email protected] (for payroll and HR support).

Sure can! Call us +61 (07) 4410 9874 Monday to Friday 9am to 5pm Brisbane time (convert to my timezone)

No problems at all! If you know who you need to talk with, simply click on the staff member’s photo below to schedule time for a video conference call in their calendar. If you’re not sure who you need to speak with, simply email [email protected] and we will connect you with the right person.

Kate Severino
Client Support
Mari Chan
Recruitment Team Lead
Cybelle Villegas
Recruitment Manager
Jude Lacson
Recruitment Project Manager
Noeme Venerable
HR Officer

Yes! Our Live Chat operates Monday to Friday from 9 am to 5 pm Brisbane, Australia time (Convert to my time zone). Look for the Live Chat icon to the right of this page to start chatting now.

If your team member is having internet or IT issues, please encourage your team member to reach our dedicated IT team by email at [email protected]. For urgent issues, we suggest they go see one of the on-site WrkPod team so we can escalate their concern appropriately.