Performance Management

Explore strategies for tracking, evaluating, and enhancing your virtual assistant's performance to achieve your business goals.

What is the best way to communicate with my staff?

Join us in this video as Kody and Dale delve into the realm of performance management and highlight the vital role of effective communication. Starting with the question, “How do…

Do I need to be using Project Management tool?

In this video, Kody and Dale tackle another crucial aspect: project management tools. The burning question is, “Do I need a project or task management tool for my VA?” The…

When should I offer a pay rise and how much?

In this video, Kody and Dale delve into the topic of when and how to give your staff a pay rise. To start, we recommend checking out our comprehensive pricing…

How do I track days and hours worked?

In today’s video, we tackle the question of how to effectively track the hours and days worked by your staff members. Daily Huddles and check-ins are crucial, as Dale mentioned…

What should I do if my staff makes a mistake?

In today’s video, we delve into a common challenge faced by employers: handling mistakes made by staff members. Whether your team is based in Australia or the Philippines, errors are…

Is it a good idea to give gifts for great performance?

This video tackles the question of whether it’s a good idea to give gifts or bonuses to your team. While it is indeed a great gesture, timing and incentives play…

Any suggestions on the types of gifts to offer?

In this video, we’re addressing a popular question: what types of gifts should you offer to your team? We understand the importance of meaningful gestures, so we’ve curated an online…