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Technical Operations Lead

Job Description

We are seeking a Technical Operations Lead with an AI-first approach to oversee and optimize our infrastructure. This is a high-level pivotal role requiring a candidate who doesn’t just maintain systems but actively seeks to automate them using AI and modern DevOps practices.

You will ensure the stability, scalability, and cost-efficiency of our platforms while leading the charge in implementing AI-driven monitoring, automated remediation, and intelligent CI/CD workflows. The ideal candidate will possess deep hands-on experience with AWS, DevOps tools, and system administration across Windows and Linux environments.

Job Title

  • Technical Operations Lead

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Minimum 7 – 10 years of professional working experience in IT/Technical Operations (excluding university/internship years).
  • Proven track record of managing complex cloud environments at scale.
  • Technical Proficiency:
    • Cloud: Extensive experience with AWS services (RDS, Lambda, SQS, EC2, CloudFront, AWS Backup).
    • Databases: High proficiency in relational databases (specifically MariaDB/MySQL).
    • CI/CD: Advanced experience with Jenkins and modern containerization (Docker).
    • Systems: Competence in managing both Windows and Linux server environments.
    • Security: Hands-on experience with SSL certificate management and security best practices.
    • AI Integration: Familiarity with using AI tools (LLMs, Copilots, or AI-based
    monitoring) to speed up troubleshooting and scripting.
  • Preferred Skills:
    • Infrastructure as Code (IaC) tools (e.g., CloudFormation, Terraform).
    • Expert-level scripting (e.g., Python, Bash, PowerShell).
    • Experience with Synology NAS or on-prem to cloud networking.
Job Responsibilities
  • AI-Driven Infrastructure Management: Maintain and monitor AWS-based production and development environments, prioritizing the use of AI tools for predictive scaling and anomaly detection.
  • Intelligent Deployments: Coordinate and execute production deployments, utilizing automated testing and AI-enhanced rollback procedures to ensure zero-impact releases.
  • Proactive Issue Resolution: Diagnose infrastructure-related issues with a focus on “automated healing”—implementing long-term, self-correcting solutions rather than manual patches.
  • Cost Optimization & FinOps: Leverage AI-driven analytics to identify and implement aggressive cost-reduction strategies across AWS billing without compromising performance.
  • Hyper-Automation: Refine CI/CD pipelines by automating every possible touchpoint, reducing manual intervention through scripting and intelligent orchestration.
  • Cross-Functional Support: Provide expert technical assistance to development, QA, and customer support, acting as a bridge between high-level architecture and daily operations.
  • Living Documentation: Maintain comprehensive infrastructure documentation (Deployment, Architecture, DR) using modern, searchable, and AI-compatible formats.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY.

Good luck and God Bless!