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Sales Support Associate

Job Description

To support WrkPod’s high-touch leadership sales model, the Sales Support Associate ensures seamless operational continuity across the 5-day work week. Working alongside company leadership, this role acts as the operational engine for sales—handling rapid inbound email responses, generating quotes, keeping CRM data pristine, and following up on pending client requests (especially during leadership off-days).

By taking ownership of administrative turnaround time and client communication, this role directly drives client acquisition, pipeline velocity, and long-term desk-rental revenue growth across AU, NZ, UK, and US markets.

Job Title

  • Sales Support Associate

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • 1–3 years of experience in Sales Support, CRM Administration, Customer Service, or Executive Virtual Assistance (BPO or Western offshore setup preferred).
  • Strong written and verbal English skills with a clean, professional tone suited for Western business executives (AU, NZ, UK, US).
  • Competent with CRM systems (HubSpot/Salesforce), Google Workspace / MS Office (Excel reporting), and standard quoting platforms.
  • Highly organized, proactive in managing admin tasks, and skilled at catching details in complex quotes or client emails.
  • Comfortable working schedules aligned with Western business hours (particularly ANZ and UK time overlap).
Job Responsibilities
  • Pipeline & Inbound Lead Coverage:
    • Inquiry Response: Monitor sales inboxes daily to provide fast, professional responses to inbound client emails, web inquiries, and callback requests.
    • 5-Day Continuity: Maintain active client communications and keep sales momentum moving through Thursdays and Fridays when leadership is offline.
    • Basic Lead Screening: Gather initial details from potential clients regarding team size, hiring readiness, and technical specs before passing qualified opportunities to leadership.
  • Sales Administration & Quotations:
    • Proposal & Quote Generation: Prepare standardized service quotations, proposal decks, and agreements for prospective clients in AU, NZ, UK, and US regions.
    • Weekly Sales Reporting: Collate daily/weekly sales metrics, track lead response times, and prepare end-of-week pipeline summaries for leadership review.
    • Document Management: Maintain organized client archives, signed service agreements, and onboarding handovers.
  • CRM & System Management:
    • Database Hygiene: Log all touchpoints, calls, notes, and deal progress in the CRM (HubSpot/Salesforce) in real time.
    • Follow-Up Automation: Ensure sequence schedules, task reminders, and automated nurture sequences are running smoothly.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY.

Good luck and God Bless!