Job Description
AMS Promotions is a well-established Brand Activation and Promotional Staffing agency, providing exceptional services across Australia and New Zealand. We are committed to delivering high-quality promotional staffing solutions that drive brand success.
We are seeking a highly organized and motivated Sales Support professional to join our team. This role plays a crucial part in building and expanding our new client division while supporting the sales team in delivering outstanding service.
Job Title
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Sales Support
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Minimum of 2+ years of experience in a similar role within the industry.
- Proficiency in Xero and Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong attention to detail with a commitment to accuracy.
- Professional phone etiquette and a customer-centric approach.
- Excellent time management skills and the ability to thrive in a fast-paced environment.
- A proactive and solution-oriented mindset with a strong willingness to learn.
- Ability to work both independently and collaboratively within a team.
- Strong problem-solving skills with an ambitious and results-driven attitude.
- Ability to follow instructions effectively and retain training information.
- Positive and adaptable attitude towards work and assisting others.
- Flexibility to work additional hours when required.
Job Responsibilities
- Conduct cold calling to generate new business opportunities.
- Develop and maintain strong, trust-based relationships with clients.
- Collaborate with internal teams to ensure efficient client need fulfillment.
- Maintain accurate client records and update files with relevant information.
- Collect, analyze, and report data to support business growth and strategy.
- Identify industry trends and provide insights for continuous improvement.
- Address and resolve client concerns while implementing measures to enhance the customer experience.
- Serve as a client advocate, ensuring exceptional service and satisfaction.
- Perform administrative duties to support the sales department.
- Assist with ad hoc sales-related tasks and provide general support as needed.
Good luck and God Bless!