Job Description
Envirosmart is seeking a highly organized and detail-oriented Sales and Service Administrator to join our team. This role involves coordinating supplier interactions, processing sales orders, supporting customer service, and managing key administrative tasks. The ideal candidate will be adept at managing multiple priorities and ensuring smooth workflows across sales, service, and inventory functions.
Job Title
Sales & Service Administrator
Work Schedule
- Day shift
Job Qualifications/Requirements
- Experience with MYOB or similar ERP systems.
- Strong communication and organizational skills.
- Ability to handle multiple tasks and prioritize effectively.
- Familiarity with CAD software is an advantage.
- Attention to detail, good problem-solving abilities, and the capacity to work independently and within a team.
Job Responsibilities
- Obtain and verify pricing from suppliers as required.
- Enter and email purchase orders in MYOB to the EWA Supervisor.
- Follow up with suppliers to confirm pricing accuracy and delivery estimates.
- Enter new orders into MYOB and submit them for verification.
- Prepare and send address labels, packing slips, and order confirmations.
- Coordinate with the freight team to arrange shipments and dispatch notifications.
- Collect data and images for service reports and populate templates.
- Track hours, mileage, and parts for each service job, ensuring proper cost allocation.
- Maintain accurate job records, including EWA hours and service job details, for payroll and invoicing.
- Check and adjust invoices related to service jobs, ensuring all paperwork is completed.
- Prepare build sheets and collaborate with accounts for manual and system builds.
- Monitor stock levels and ensure timely entry into MYOB, performing monthly stock takes.
- Maintain accurate records of incoming goods, job sheets, and packing slips.
- Track staff hours and assist with weekly reporting to the supervisor.
- Manage customer inquiries, quote requests, and follow up on orders.
- Maintain the CRM system (Maximizer) by entering opportunities, sending reports, and updating records.
- Provide basic technical sales advice and assist with website inquiries.
- Maintain maintenance data for EWA and ESI equipment and follow up on maintenance requests.
- Assist with CAD drawings for quotes and job reviews, ensuring accurate cost estimates.
- Manage IT-related tasks, including updates to CRM and SharePoint file structures.
Good luck and God Bless!