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Job Description
The Operations Manager serves as the critical operational second-in-command (Integrator) for MyAdventure Group. This high-impact role is designed to run day-to-day business operations independently, manage team performance, and optimize internal workflows. The successful candidate will significantly reduce the Founder’s day-to-day operational involvement by executing sound commercial decisions, solving complex problems autonomously, and driving crossdepartmental accountability.
Job Title
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Operations Manager
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Deep Operational Background: Proven and verifiable track record in dedicated operational leadership, delivery, or general management. This role requires an execution-focused operator, not a traditional HR, administration, or people-support generalist.
- Advanced Digital Competency: High digital literacy with advanced, practical experience configuring and managing project tools (Monday.com), CRM/marketing automation software (ActiveCampaign), and document cloud architecture (Google Workspace).
- Commercial Acumen & Decisiveness: Strong foundational business judgment. Ability to balance operational efficiency with commercial outcomes, understanding the financial and brand impacts of day-to-day decision-making.
- Assertive Accountability: Comfortable with professional friction. Must possess the communication skills and personal confidence necessary to give tough feedback, hold team members to standard, and steer performance upwards.
Job Responsibilities
- Operational Leadership & Oversight: Act as the primary engine room and point of contact for daily operations. Confidently guide, challenge, and systematically review the work of team members across all core departments to ensure project milestones are hit.
- Performance Management & Accountability: Establish, maintain, and enforce robust quality control measures. Foster a culture of high performance by providing direct, specific, and actionable feedback. Confidently address and remedy underperformance without hesitation.
- Systems & Process Optimization: Own and optimize the company’s internal digital infrastructure (primarily Monday.com, ActiveCampaign, and Google Workspace). Utilize these platforms to simplify operational workflows, eliminate administrative bottlenecks, and prevent unnecessary reporting layers.
- Autonomous Problem Solving: Proactively resolve day-to-day challenges, resource constraints, and operational roadblocks. Provide clear, decisive direction to the team, escalating issues to the Founder only when strategic alignment or high-level commercial authorization is required.
- Contextual & Commercial Communication: Deliver highly contextual, commercially grounded communication to both internal team members and external stakeholders. Exercise critical thinking and strong human judgment in all outputs, ensuring any use of supporting technology (such as AI) is strictly supervised and authenticated by personal expertise.
Good luck and God Bless!
