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Job Description
We are seeking a proactive, highly organized Operations and Administration Coordinator to support day-to-day studio administration, class bookings, systems maintenance, and internal documentation for a growing AU-based pole dancing studio. This role acts as the operational engine behind the scenes—managing recurring administrative schedules, drafting step-by-step SOPs, preparing data summaries, and ensuring system updates are executed flawlessly.
Job Title
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Operations and Administration Coordinator
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Experience: Background in Virtual Assistance, General Administration, Studio/Gym operations, or Customer Support.
- Software Adaptability: Tech-savvy mindset with the ability to quickly learn web-based business platforms.
- Hands-on familiarity with Google Workspace, Canva, Wix, or booking software (e.g., Momence/Mindbody) is a strong plus.
- Communication Skills: Excellent written English skills with experience drafting clear emails, student updates, and detailed SOP documentation.
- Work Style: Self-starter who manages recurring deadlines without constant reminders, notices operational gaps proactive, and balances routine tasks with ad-hoc priorities.
Job Responsibilities
- Studio & Class Administration: Monitor class enrolments, manage low-attendance decisions, process booking system administrative tasks, and clear daily inbox requests.
- Events & Studio Bookings: Coordinate weekend event bookings, organize studio party administration, and follow up on outstanding requirements for upcoming events.
- Reporting & Data Summaries: Pull regular operational reports across systems, organize data into clear summaries, and assist management with decision-making prep.
- Documentation & SOP Creation: Build and maintain step-by-step tutorials and Standard Operating Procedures (SOPs) for internal software, updates, and daily processes.
- Communications & Content: Draft and distribute newsletters to students and staff using existing templates, ensuring accurate formatting and schedule delivery. Process & System Support: Assist with testing, rolling out, and documenting new initiatives, systems, and operational improvements.
Good luck and God Bless!
