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Job Description
We are looking for an organised, capable Operations Admin & Marketing Assistant to support the day-to-day running of the business. This is a varied role combining general administration, operations support, and marketing implementation. This hybrid support role combines core administrative/operations management with digital marketing execution. The ideal candidate is highly organized, possesses strong written English communication skills, and has the ability to problem-solve and execute solutions.
Job Title
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Operations Admin & Marketing Assistant
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Qualifications & Experience
- Work Experience: 1–3 years of hands-on experience in general administration, executive assistance, or junior digital marketing roles.
- Educational Background: Bachelor’s degree or equivalent practical experience in Business Administration, Marketing, Communications, or a related field.
- Industry Familiarity: Prior experience supporting remote teams, creative businesses, lifestyle brands, or service-based enterprises is a plus.
- Technical Skills
- Office & Cloud Productivity: Proficiency with Google Workspace (Gmail, Docs, Sheets, Slides, Drive)
- Marketing & Visual Tools: Familiarity with basic content creation and design software and social media scheduling platforms. Canva is ideal.
- Communication & Collaboration: Comfort using email management systems (e.g. Active Campaign, MailChimp. Active Campaign is ideal but not required) and task management systems (e.g. Notion, Asana, Trello.)
- Data & File Management: Basic knowledge of cloud file organization, data entry, and digital file curation.
- Online Business/Course Platforms: Experience with online business/course/marketing platforms. (e.g. Go High Level, Kajabi, ClickFunnels. Go High Level is ideal but not required).
- Key Competencies
- Communication: Clear, professional, and articulate written and verbal English communication skills.
- Attention to Detail: High level of accuracy in document formatting, proofreading, data handling, and follow-through on operational tasks.
- Organization & Time Management: Strong ability to prioritize tasks, manage daily workflows, and adapt quickly as client needs evolve.
- Problem-Solving & Initiative: A proactive mindset with the ability to work independently, seek solutions, and maintain consistent quality standards.
Job Responsibilities
- Student & Administrative Support
- Inbox Management: Respond to student enquiries, including questions about course access, replays, Zoom links and where to find resources.
- Customer Service & Client Support: Draft polite, professional email follow-ups to clients regarding onboarding, course progression, and step-by-step instructions.
- Database Management: Update spreadsheets, databases and internal records.
- General Admin: Complete routine administrative tasks using established processes and checklists.
- Course & Workshop Administration
- Online Event Support: Help prepare for online workshops, webinars, courses and student events, upload and organise replays and supporting materials, assist with Zoom administration.
- Course Maintenance: Update course information and student access when required.
- Course Migration Support: Help migrate existing courses from Teachable to Go High Level.
- Post-Event Support: Complete post-event administration and follow-up tasks.
- Marketing Implementation
- Email Campaign Execution: Build and format marketing emails and newsletters using our existing copy and templates and set up broadcasts, campaigns, forms, tags and basic automations within our marketing systems.
- Marketing Collateral Maintenance: Update landing pages, registration pages and other online content.
- Database Maintenance: Maintain accurate subscriber lists, tags and customer information.
- Social Media Management: Assist in scheduling and publishing visual content across channels (Instagram, Facebook,) using tools like Later, Buffer, or Meta Business Suite.
- Basic Graphics & Asset Creation: Use Canva or basic editing tools to adapt templates for social posts, promotional graphics, or newsletter graphics.
- Results Tracking Management: Pull basic campaign data and help maintain marketing reports and spreadsheets.
Good luck and God Bless!
