We're Hiring

On-call Scheduler

Job Description

Zeabe is a dedicated Home Care Agency committed to fostering an environment of compassionate, respectful, and professional service. At Zeabe, we believe that life is about living, not just existing. We believe everyone deserves the dignity of care in the comfort of their own home. We achieve this by delivering the best care to clients in the communities we serve.

As a Scheduler with Zeabe, you will play a vital role in ensuring the seamless delivery of our care services. Your responsibilities will include coordinating and scheduling home visits for our field staff, optimizing the efficiency of our caregivers’ schedules, and ensuring that our clients receive timely and reliable care. This role involves regular communication with field staff, clients, case managers, and office staff to coordinate patient services effectively. Join our team and help us make a meaningful difference in the lives of those we care for.

Job Title
  • On-call Scheduler
Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Previous experience in a scheduling, administrative, or coordination role, preferably in a healthcare or home care setting.
  • Experience working with scheduling software and managing multiple schedules.
  • Proficiency in using scheduling and operational software (e.g., AlayaCare, Keap, FrontApp).
  • Basic computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook).
  • Certification in healthcare administration or a related field is a plus.
  • Strong organizational, communication, and interpersonal skills.
  • High attention to detail and ability to multitask in a fast-paced environment.
  • Problem-solving abilities and a proactive approach to addressing issues.
  • Home Care/ Scheduling Experience is a must
  • Can work from 6 AM to 3 PM PHT
Job Responsibilities
  • Ensure accurate and appropriate scheduling for clients and staff.
  • Manage calls from patients and field staff regarding scheduling issues.
  • Enter and maintain accurate information in our Home Care operating software (AlayaCare).
  • Communicate professionally with clients, family members, and staff.
  • Document and schedule notations timely to ensure compliance.
  • Provide staffing for call-offs and monitor field staff clock-in/out accuracy.
  • Answer incoming calls promptly and pleasantly.
  • Obtain and relay information from referral sources, clients, family members, and case managers to appropriate personnel.
  • Document and report client or staff concerns.
  • Maintain accurate documentation in client and personnel files.
  • Adhere to company-wide and specific performance standards.
  • Collaborate with team members to increase opportunities for clients and service.
  • Identify and proactively address areas for improvement.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY OR TANJAY CITY, NEGROS ORIENTAL

Good luck and God Bless!