Job Description
The primary objective for the IT Systems Administrator is to ensure seamless and timely configuration, maintenance, and support of Precise computer systems. This role collaborates closely with various teams across the business to ensure unified performance and operation of IT services.
Given the critical nature of the systems they maintain, IT Administrators are expected to handle a broad array of responsibilities. This role may require work outside standard hours to ensure ongoing system maintenance and support.
Job Title
IT Systems Administrator
Work Schedule
- Day shift
Job Qualifications/Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience as an IT Systems Administrator or equivalent experience, with working knowledge of network administration, operating systems, and software applications.
- Proficiency in troubleshooting hardware, software, and network issues.
- Familiarity with security protocols and best practices.
- Proven experience managing Windows Networks, Microsoft Windows Server Active Directories.
- Proven experience in writing technical and non-technical process documentation.
- Experience in delivering projects and services to multiple stakeholders.
- Experience with Microsoft SQL Server administration and deployment.
- Firm understanding of network protocols, firewall maintenance and WAN deployment.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional).
- Excellent communication and interpersonal skills.
- Ability to work independently and prioritise tasks effectively.
- Detail-oriented with strong analytical and problem-solving abilities.
- Flexibility to adapt to changing technology trends and business needs.
- Ability to work collaboratively with various stakeholders.
Job Responsibilities
- Upgrade, install, and configure application software and computer hardware.
- Develop, maintain, and support technical infrastructure, hardware, and system software components.
- Troubleshoot and provide technical support to staff (either in person or remotely).
- Diagnose and resolve hardware, software, networking, and system issues as they arise.
- Network and Data Management
- Perform regular backups of network data.
- Monitor network performance, capacity, and security.
- Assess current and future system needs.
- Ensure data is stored securely and backed up regularly.
- Implement security measures and maintain systems to protect against breaches or viruses.
- Ensure compliance with security operations center (SOC) requirements and other relevant standards.
- Monitor system performance and create reports for teams and the wider organisation.
- Optimize processes and lead process improvements.
- Set up new user accounts and manage Active Directory administration.
- Manage staff and user credentials and frameworks.
- Coordinate and provide support for firewalls and network systems.
- Create and implement training for staff.
- Document internal processes for achieving optimal performance of internal networks and computer systems.
- Design new computer systems and assess server performance.
- Document any processes that staff need to follow in order to successfully work within.
- Report to the Operations Manager.
- Communicate with the Chief Product Officer and Support Manager to gather requirements for software implementation and maintenance.
- Liaise with other departments on applicable matters.
- Engage with third-party vendors as needed.
- Enter Time & Expenses for time worked or consumed as leave.
- Communicates with the Chief Product Officer and Corporate Services Manager in managing priorities and escalations.
- Liaise with all other departments on applicable matters.
- Liaises with representatives from third party Vendors when required.
- Other duties as required.
Good luck and God Bless!