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Job Description
We are looking for an IT Business Analyst – Integration who is excited by connecting systems, solving problems and turning manual processes into smarter, automated solutions. You will take ownership of how data flows across our core systems, designing and improving integrations across Sage 300, Sage CRM, e-commerce platforms and other applications.
This is a hands-on role where you can make a visible impact on how the business operates. Working closely with the IT Technical Analyst and key stakeholders, you will turn business needs into practical solutions using REST APIs, Power Automate, n8n and Azure Integration Services, improving efficiency, data accuracy and the way our teams work.
Job Title
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IT Business Analyst – Integration
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Essential
- Proven experience designing and building integrations between business systems, including working with REST APIs (authentication, endpoints, payloads, error handling).
- Hands-on experience with Power Automate, n8n or similar automation tools, with a good understanding of integration approaches.
- Strong SQL and data analysis skills, with the ability to validate and troubleshoot data across systems.
- Strong analytical and problem-solving skills, with the ability to turn business needs into practical technical solutions.
- Clear communicator, comfortable working directly with non-technical business stakeholders as well as technical teams.
- Highly Regarded
- Experience with Azure Integration Services (Logic Apps, Azure Functions, Service Bus, API Management) or equivalent cloud integration platforms.
- Experience integrating ERP, CRM and e-commerce platforms, ideally Sage 300, Sage CRM and/or WooCommerce.
- Scripting or light development experience (e.g. JavaScript, Python, PowerShell) to extend or customise integration solutions.
- Familiarity with webhooks, OAuth, API management, secure credentials and source control, ideally gained in an Integration Analyst, Systems Analyst or similar role.
Job Responsibilities
- Systems Integration
- Design, build and manage end-to-end integrations across Sage 300, Sage CRM, e-commerce and external applications using REST APIs, from requirements and testing through to deployment and ongoing support.
- Troubleshoot integration failures, sync errors and data mismatches, identifying root causes and ensuring secure, reliable data exchange.
- Automation & Workflow
- Build and maintain automated workflows using Power Automate, n8n and Azure Integration Services to streamline manual, repetitive and error-prone processes.
- Implement scalable automation solutions with appropriate monitoring, alerts and error handling to minimise business disruption.
- Business Analysis
- Partner with stakeholders across sales, finance, operations and warehousing to understand processes and translate business needs into effective integration and automation solutions.
- Map and document current and future-state processes, data flows, system touchpoints and configurations, while identifying new integration and automation opportunities.
- Systems & Data Support
- Support and enhance existing ERP, CRM and e-commerce integrations, working with the IT Technical Analyst to align integration outputs with reporting and data warehouse requirements.
- Apply strong data governance practices, including validation, deduplication, error logging and audit trails, while contributing to the evaluation of new integration tools and platforms.
Good luck and God Bless!
