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HR Supervisor

Job Description

As the Senior HR Supervisor, you will serve as the Second-in-Command (2IC) to the HR Manager. You will play a crucial role in providing functional leadership and driving HR operations across multiple operating locations. This strategic, hands-on leadership role focuses on managing complex employee relations, building robust HR governance, designing scalable SOPs, enforcing labor compliance, and minimizing organizational risk.

Job Title

  • HR Supervisor

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Experience: Minimum of 8+ years of proven HR experience, preferably in a lead, supervisory, or management capacity within multi-site operations, BPO, or shared services.
  • Education: Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
  • Labor Law Mastery: Deep expertise in Philippine Labor Laws, DOLE regulations, and complex disciplinary/separation procedures.
  • Technical Proficiency: Hands-on experience with HRIS platforms, timekeeping/payroll systems, and GSuite/MS Office.
  • Certifications: Professional HR certifications (e.g., CHRP, PHR) are considered a strong advantage.
  • Core Competencies:
    • Strong people leadership, coaching, and conflict resolution skills.
    • Sound analytical ability to turn HR data into strategic initiatives.
    • High emotional intelligence, professional judgment, and unwavering integrity.
    • Excellent written and verbal communication skills.
Job Responsibilities
  • Governance & SOP Development: Lead the creation, review, and continuous improvement of company-wide HR policies, workflows, and SOPs aligned with Philippine labor laws.
  • Complex Case Management: Serve as the main escalation point for complex employee relations, grievances, disciplinary actions, and high-risk separation cases before escalation to the HR Manager.
  • Compliance & HR Audits: Conduct periodic audits across sites, track regulatory risks, ensure DOLE compliance, and establish corrective action plans.
  • Team Leadership & Supervision: Provide functional leadership, guidance, and coaching to HR Generalists, Specialists, and Assistants to build overall team capability.
  • Performance & Investigation Frameworks: Standardize performance management evaluations and lead objective workplace investigation procedures across sites.
  • Business Partnership & Continuous Improvement: Partner with operational leaders, analyze HR metrics (attrition, absenteeism, ER cases), and implement automation or process improvements.

To Apply, please create your profile at air.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY.

Good luck and God Bless!