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General Operations Assistant

Job Description

KN Website Design is seeking a dependable and proactive General Assistant to provide administrative support and help manage our daily digital workflows. We are looking for an “all-around helper” who is comfortable handling online tasks, managing emails, and keeping our files organised.

This role is ideal for a digitally literate individual who enjoys a fast-paced environment with a diverse range of tasks. While the position involves daily repetition and manual data management, you will play a key role in helping our team stay organised and efficient.

Job Title

  • General Operations Assistant

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Technical Proficiency: Solid experience using Google Workspace, Fluent CRM, Xero, and Hubdoc.
  • AI Literacy: Ability to work effectively with AI agents and prompts (Gemini/ChatGPT) to assist in generating and refining content.
  • Language Skills: Excellent written and verbal English skills, with a sharp eye for quality-checking and editing AI-generated proposals.
  • Analytical Tools: Familiarity with (or a strong willingness to learn) technical reporting tools such as GTmetrix, Mangools, theme detectors, and SEO analysis tools.
  • Soft Skills: High level of flexibility and a proven ability to prioritise shifting tasks. You should be someone who is happy to lend a hand wherever required as new needs arise.
Job Responsibilities
  • Workflow & Data Entry: Managing administrative workflows, including syncing client data/notes from emails to Fluent CRM and executing accurate new client entries in Xero.
  • AI Drafting & Quality Control: Utilizing AI prompts to generate client proposals, then meticulously refining the output for accuracy and brand voice before sending via Breeze doc.
  • Technical Reporting: Generating SEO summaries and performance reports using GTmetrix, Mangools, and hex color pickers.
  • Meeting Operations: Processing video meeting transcripts through Gemini to extract key insights and assign actionable tasks to the team.
  • Project Administration: Managing secure file transfers via WeTransfer and ensuring all invoices are correctly sent to Hubdoc for the bookkeeping team.
  • General Support: Handling routine emails, uploading/downloading documents, and maintaining task lists for the broader team.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY,OR ILOILO CITY.

Good luck and God Bless!