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Job Description
This is a support role, not a management role. You will work closely with a senior leader who oversees multiple venues and business projects across Australia, helping with communication, administration, task follow-up, and coordination across the wider venue group.
The work is varied and priorities shift with what is happening across the business, so flexibility and a willingness to help wherever support is needed are essential.
Job Title
-
Executive Assistant
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Essential:
● Proven experience as an Executive Assistant, Virtual Assistant, Operations Coordinator, or similar senior administrative support role (open to candidates from any industry with strong transferable skills).
● Impeccable written and spoken English.
● Strong organization, time-management, and proactive follow-up skills.
● Experience coordinating multiple stakeholders, schedules, or locations.
● Basic admin experience with tracking invoices, organizing receipts, or managing operational records.
● Proficiency with AI tools (e.g., ChatGPT, Microsoft Copilot, Google Gemini, Canva AI) to streamline workflows, paired with strong attention to detail to review output.
● Tech-savvy with spreadsheets, email, shared cloud folders, online calendars, and project management platforms. - Highly Regarded (Nice to Have):
● Experience in hospitality, entertainment, retail, franchising, or multi-site venue operations.
● Basic background in social media scheduling or event coordination support.
Job Responsibilities
- Executive Support:
● Provide daily administrative and organizational support.
● Manage meetings, appointments, reminders, and important deadlines.
● Maintain a clear, prioritized task list.
● Prepare meeting agendas, notes, and action lists.
● Draft emails, messages, reports, and business communications.
● Organize information so it can be reviewed and understood quickly.
● Follow up on tasks and commitments through to completion.
● Keep track of matters that require a decision or approval. - Multi-Venue Coordination:
● Maintain regular, clear, and consistent communication across the venue group.
● Communicate with venue managers to collect updates, documents, and required information.
● Follow up with venue managers on actions, deadlines, and outstanding matters.
● Help coordinate regular meetings with venue managers, prepare agendas, take notes, and maintain action lists.
● Provide clear summaries of important venue updates.
● Help track operational issues, staffing matters, upcoming events, and venue priorities.
● Report important or urgent matters quickly.
● Support the rollout of new processes, instructions, and projects across venues. - Operations and Project Support:
● Maintain operational trackers, task lists, and project timelines.
● Assist with supplier, contractor, maintenance, and technology follow-up.
● Coordinate quotes, approvals, documents, and supporting information.
● Monitor deadlines and identify overdue tasks.
● Support venue development, refurbishment, and business improvement projects.
● Keep venue and project information organized and easy to find.
● Prepare simple progress reports showing completed tasks, delays, and decisions required. - Administrative Accounts & Invoice Tracking: (Focus on administrative coordination and record-keeping)
● Receive, log, and track incoming invoices and receipts.
● Ensure invoices are linked to the correct venue/project and attached with basic required supporting documents.
● Follow up with venue managers or suppliers when receipt details or documents are missing.
● Maintain invoice approval trackers and route documents to the appropriate managers or accounts team for review and payment.
● Organize and file financial and payment documents clearly in shared drives. - Marketing, Events & Communications Support:
● Prepare and schedule approved Facebook posts using supplied content and templates.
● Support the promotion of venue events and help prepare event reminders and follow-up communications.
● Collect event information, photos, results, and updates from venue managers.
● Follow up on customer or event inquiries when directed.
● Maintain a calendar of upcoming venue events and promotional dates.
● Help ensure venues are aware of national marketing campaigns and required actions.
● Coordinate with the internal marketing team, ensuring content follows brand guidelines and approval processes. (This role supports approved marketing activity only.) - AI and Digital Tools:
● Use AI tools to improve the speed, organization, and quality of work—drafting emails, notes, summaries, reports, task lists, and basic marketing content.
● Review and correct all AI-generated work before it is shared, ensuring accuracy and business alignment.
● Use AI to summarize complex information into clear action lists.
● Follow company rules when handling confidential or sensitive information.
Good luck and God Bless!
