Discover exactly what tasks you can empower offshore staff to complete and grow your business faster than ever before.
Job Description
This is a modern, tech-forward role designed for someone who thrives on variety and enjoys blending creativity with technology. We are looking for an awesome designer with a strong eye for good design and design principles.
You’ll move fluidly between quality creative production and digital operations, editing engaging short-form video content, designing on-brand graphics, managing our Squarespace websites, and tracking audience and marketing performance.
No two days will look quite the same. One day you might be creating content that inspires travellers to visit the West Coast of NZ, and the next you could be refining website experiences, testing new marketing tools, or helping implement AI-powered systems that make our business smarter and more connected.
This role is genuinely built for the future. As the company continues to grow, you’ll have the opportunity to explore emerging AI marketing technologies, automation tools, and new ways of creating exceptional tourism experiences.
You’ll work closely with a small, passionate team, including our Operations Lead based in Manila, who will support with administration and concepts allowing you to focus on bringing ideas, stories, and campaigns to life.
If you’re someone who gets excited about systems, storytelling, tourism, travel, technology, and beautiful design… and you’d love to be part of a growing business with real momentum, we’d love to hear from you.
Job Title
-
Digital Marketing & Operations Specialist
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Strong editing and design portfolio – demonstrable ability to edit vertical video (Reels, TikToks) and create professional brand assets using tools like Canva, CapCut, or Adobe Creative Suite. Note: you won’t be shooting content; assets will be supplied and your editing eye is what matters.
- Squarespace competency – solid hands-on experience updating content, modifying layouts, and managing pages.
- Analytical nature – confident working inside data dashboards (Google Analytics, Meta Insights) to track performance and inform targeting decisions.
- Sharp eye for detail and visual consistency – you care deeply about things looking and feeling right, and you hold the brand standard without being asked.
- A genuinely positive, can-do attitude – you’re the kind of person who sees possibility, thinks outside the box, and gets excited about being part of a small, dynamic team with big goals. Ingenuity to think independently and challenge us and yourself is awesome.
- Nice-to-Haves:
• Curiosity about (or early experience with) AI tools — ChatGPT, Kie, AI video tools – and enthusiasm for using them to streamline production.
• Experience with PriceLabs or other short-term rental / hospitality dynamic pricing systems.
• A background in property management, tourism, or small founder-led businesses.
Job Responsibilities
- Content Creation & Social Media:
• Edit and publish high-quality short-form video content (Instagram Reels, TikToks) and design static graphics that match our high-end, design-led aesthetic. Content assets will be provided, your superpower here is in the editing, sequencing, and storytelling. Maintain a consistent brand voice across platforms, guided by our blueprint processes. - Workflow Automation:
• Improve efficiency, and reduce manual workload across areas such as digital marketing, content creation. The focus is not on managing or maintaining existing automation systems, but rather on learning how these tools can be thoughtfully designed and implemented to support you and team productivity, allowing more time to be spent on high-value, creative, and relationship focused work. - Website & SEO/GEO Management:
• Maintain, update, and build out responsive landing pages across our Squarespace websites (hostd.nz and enchanted.nz). Implement ongoing localised SEO and GEO adjustments to attract direct bookings from our target regions. - Analytics & Audience Targeting:
• Monitor web traffic, social engagement, and demographic data via Google Analytics and Meta Insights. Identify where our best-performing audiences are, and provide clear insights to help us target the right people in the right places. - Revenue Support & Future Scope:
• Develop a strong working understanding of our dynamic pricing platform, PriceLabs, and how it supports occupancy, revenue performance, and booking pace across the Company’s portfolio. This includes learning how pricing rules, minimum stays, gap night strategies, seasonal adjustments, and special offers interact with our wider business goals. Over time, the role may assist with weekly pricing reviews, identifying opportunities for promotional campaigns, monitoring market trends and booking pace, and ensuring pricing settings remain aligned with current demand. Training and ongoing development will be provided through internal guidance, webinars, and industry resources to build confidence in the platform and its practical application within the short-term rental industry. The objective is to develop the knowledge and confidence to support pricing decisions, identify opportunities, and help ensure our systems continue to perform effectively.
Good luck and God Bless!