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Digital Marketing & CRM Specialist

Job Description

We are looking for a passionate, kind, and growth-minded Digital Marketing & CRM Specialist who genuinely cares about helping small businesses thrive.

Guide our clients through better use of their CRM solution & integration with their other systems. Plan, design & execute new digital marketing campaigns for them (with some help from AI, no coding required). Show our clients what’s possible, and identify which upgrades of their product and/or service plan will provide the most value.

This is a dynamic role that perfectly blends customer education, hands-on tech support, and proactive account growth. We provide expert training and support to set you up for absolute success as a trusted specialist for our clients.

Job Title

  • Digital Marketing & CRM Specialist

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • A Heart for People: Exceptional communication and customer experience (CX) skills, with total confidence and kindness when speaking directly with clients via phone, email or Microsoft Teams.
  • Small Business Experience: Proven experience working in marketing with small businesses and a genuine understanding of their unique needs.
  • Tech & AI Savvy: Strong proficiency with modern AI tools for marketing and a solid, hands-on understanding of CRM system management.
  • Email Marketing Knowledge: Solid understanding of email marketing strategies, platforms, and email management.
  • Proactive & Growth-Minded: A creative problem-solver with a track record of pitching new ideas and a sincere willingness to keep improving every day.
Job Responsibilities
  • Client Care & Management: Act as an expert, empathetic marketing advisor for small business clients, managing ongoing relationships, handling phone calls, and responding to support tickets with high professionalism.
  • Proactive Strategy & Upselling: Passionately identify growth opportunities within a client’s business to pitch and sell creative new marketing packages and strategies to both new and existing customers.
  • AI Integration: Utilize modern AI tools to efficiently draft engaging marketing copy, brainstorm creative campaign concepts, and analyze data to optimize client outcomes.
  • CRM Management: Oversee, update, and clean CRM systems to ensure accurate tracking, pipeline visibility, and organized data management.
  • Email Campaigns: Manage daily email correspondence, client touchpoints, and email marketing campaigns that deliver real value.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY, TANJAY CITY, ILOILO CITY.

Good luck and God Bless!