Job Description
You’re the day-to-day owner of PSA’s content, social channels, events, Knowledge Bank assets and basic marketing analytics. You’ll work to a fortnightly content rhythm, run our content streams (PSA, Elevate, Events), and keep the brand tight and consistent across every channel. You’ll work directly with the PSA National President and the National Office and Board members. You need to be a steady, careful, well-organised executor with strong design and copy instincts and a feel for brand. Video editing, Google Analytics, and content management are core parts of the role.
Job Title
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Digital Content & Marketing Admin Specialist
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Three plus years in a social media, content or marketing coordinator role, ideally for a member organisation, association or professional services brand.
- Strong written English. You can write tight, warm, brand-aligned captions without needing heavy editing.
- Confident in Canva (design and reels), Meta Business Suite, LinkedIn Company Pages, Instagram and Facebook Groups.
- Comfortable with content scheduling tools and content calendars.
- Working knowledge of Google Analytics 4 and Google Tag Manager. If you haven’t set them up before, you’ve used them and can learn fast.
- Organised. You hold dates, deadlines and approval rounds in your head and your tracker without dropping things.
- Reliable communication. You answer messages, raise blockers early and keep stakeholders in the loop.
- Nice to have:
• Experience with WordPress (front-end editing) and WildApricot or a similar membership CRM.
• Experience with Meta Pixel, Conversions API and paid social campaigns.
• Experience with learning management systems, in particular Thinkific.
• Background in marketing for not-for-profits or member associations.
• Experience with brand asset libraries and template systems.
Job Responsibilities
- Management of requests, timings for deliverables, and engaging the right people to deliver requests.
- Social media management across LinkedIn, Facebook (Page and private Group), Instagram and YouTube.
- Google Analytics 4 and Google Tag Manager setup and ongoing reporting. UTM standards and a simple source-of-truth dashboard.
- Event creation and hygiene on LinkedIn and Facebook for chapter events, national programs, AMAs, masterclasses and the convention.
- Sharing PSA Facebook Page posts into the private PSA Facebook Group so members and volunteers can re-share.
- Knowledge Bank: building service tiles, landing assets and supporting collateral for member-facing content. This focus will include video editing.
- Marketing project support for board-led campaigns (Yes, You Can; Rediscover PSA; Join The Dots), the PSA Awards campaign and ad hoc work from portfolios.
- Holding the PSA brand standard in everything that goes out.
Good luck and God Bless!


