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Client Relation Specialist

Job Description

Join our amazing team as a Client Relations Specialist and utilize your customer service and administrative support skills to assist potential clients in achieving their dream properties.

Job Title

Client Relation Specialist

Work Schedule
  • Day shift
Job Qualifications/Requirements
  • Minimum of 2 years in a customer service role, with high-level training preferred.
  • A diploma or degree in business administration, communication, or a related field is advantageous.
  • Proficient in using VoIP systems and customer service software.
  • Strong skills in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Salesforce, HubSpot).
  • Excellent written and verbal communication in English.
  • Strong interpersonal skills to engage clients effectively.
  • Exceptional attention to detail, ensuring accurate documentation and follow-ups.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Ability to handle client concerns and resolve issues promptly and professionally.
  • Proven experience working within a team and coordinating tasks with colleagues and managers.
  • Familiarity with social media platforms for client interaction and engagement.
  • Experience in the real estate, property management, or related industries is highly desirable.
  • Experience using project management tools like Trello or Asana.
  • Familiarity with social media platforms for client interaction and engagement.
  • A fast and reliable internet connection for smooth phone and online communication.
Job Responsibilities
  • Being the first touchpoint for potential clients needing assistance with their dream properties
  • Managing our phone systems, greeting clients, and assisting with inbound inquiries
  • Booking initial phone consultations for potential clients to speak with our property specialists
  • Monitoring and responding to inquiries via our online messaging systems
  • Providing administrative support to the business including ad-hoc tasks as directed by the Operations Manager

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY, NEGROS ORIENTAL

Good luck and God Bless!