Job Description
We are seeking a highly organised, detail-oriented, and proactive Business Administration and Marketing Assistant to support both the administrative operations and digital marketing efforts of the organisation. The ideal candidate will confidently handle a mix of administrative tasks, customer service responsibilities, and marketing activities, contributing to a smooth workflow, strong client experience, and enhanced brand visibility.
Job Title
-
Business Administration and Marketing Assistant
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Shows interest or skills in digital marketing, with a passion for leveraging online platforms and strategies to drive engagement, reach, and brand awareness.
- Possesses strong business administration skills, showcasing effective organisation, adept time management, and the capability to handle diverse administrative tasks.
- Displays excellent English language proficiency, both written and verbal, with exceptional communication skills for clear and professional interactions with clients and team members.
- Exhibits robust general IT skills, including proficiency in common software applications.
- Able to work independently, taking initiative, and recognising when to seek assistance and collaborate with others to achieve shared goals.
- Demonstrates meticulous attention to detail and a high level of accuracy in completing tasks to ensure the quality and precision of work.
- Demonstrates an interest in learning basic video editing techniques, displaying a willingness to acquire new skills and contribute to multimedia content creation.
- Demonstrates a sincere commitment to delivering a top-notch client experience and outstanding customer service.
- Additional Qualifications:
● Knowledge of SEO principles and practices to contribute to digital marketing strategies effectively.
● Familiarity with automations in Zapier, showcasing the ability to streamline workflows and improve efficiency through automation tools.
● Practical experience in digital marketing, including social media management, content creation, and scheduling posts.
Job Responsibilities
- Marketing Responsibilities:
● Assists in digital marketing initiatives, leveraging knowledge in SEO and utilising automation tools like Zapier for workflow optimisation.
● Contributes to social media management, content creation, and scheduling posts to enhance brand visibility. - General Administration:
● Handles basic bookkeeping tasks, including invoicing, reconciliation, and tracking of financial transactions.
● Performs accurate and efficient data entry to maintain organised and up-to-date records.
● Provides technical support to the clinical team. - Customer Service:
● Manages and responds to customer inquiries, complaints, and feedback through email, phone, and chat channels.
● Ensures excellent customer service by providing timely and helpful responses, addressing customer concerns, and resolving issues to maintain a high-quality client experience.
Good luck and God Bless!