Discover exactly what tasks you can empower offshore staff to complete and grow your business faster than ever before.



Job Description
As our Airline Reservations and Ticketing Specialist, you will play a key role in supporting our travel consultants with day-to-day administrative tasks. Your contribution will help improve efficiency, streamline operations, and ensure a high standard of service for our clients.
Job Title
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Airline Reservations and Ticketing Specialist
Work Schedule
- Day Shift
Job Qualifications/Requirements
- A degree, diploma, or equivalent professional experience is essential.
- Strong computer literacy and confidence using online systems are essential.
- Excellent written and spoken English.
- Strong attention to detail and accuracy.
- Highly organised and able to manage multiple tasks.
- Reliable, proactive, and self-motivated.
- Professional and positive attitude.
- Strong problem-solving skills.
- Comfortable learning new software and systems.
- Required Experience:
• Travel industry experience with GDS experience advantageous. - Preferred Experience:
• Virtual assistant or administrative support experience.
• Experience using CRM, booking, task management, or reservation systems.
• Experience supporting sales teams.
Job Responsibilities
- Assist with airline reservations (for candidates with relevant experience).
- Verify travel bookings and documentation using established procedures and checklists.
- Book accommodation, transfers, sightseeing tours, and other travel services.
- Create and maintain client booking files.
- Import and manage travel arrangements within our itinerary platform.
- Prepare and distribute travel documentation.
- Generate and email travel insurance quotations.
- Assist with invoice follow-up and booking-related administration.
- Coordinate booking updates and supplier communications.
- Perform other administrative and support tasks as required.
Good luck and God Bless!
