Job Description
We are seeking a dynamic and detail-oriented Administrative Support professional to join our team. In this integral role, you will be the backbone of our administrative operations, ensuring that all tasks are executed efficiently and effectively. Your organizational skills and proactive approach will directly contribute to enhancing our guest experience and supporting our leadership team.
Job Title
Administrative Support
Work Schedule
- Day shift
Job Qualifications/Requirements
- Proven experience in an administrative support role, preferably within the hospitality or service industry.
- Proficient in Microsoft Office Suite, Google Workspace, and CRM software; familiarity with project management tools is a plus.
- Outstanding organizational skills with a keen eye for detail and the ability to manage multiple tasks simultaneously.
- Excellent written and verbal communication skills, with the ability to interact professionally with clients and team members.
- A proactive mindset with strong problem-solving abilities, capable of identifying issues and implementing effective solutions.
- Ability to thrive in a fast-paced, dynamic environment while maintaining a positive attitude.
- Exceptional attention to detail, ensuring accuracy in data entry and document preparation.
- Ability to prioritize tasks effectively and manage multiple responsibilities in a fast-paced environment.
Job Responsibilities
- Filter and manage incoming emails, prioritizing urgent messages and handling spam.
- Update and maintain the CRM system with accurate contact information.
- Respond promptly to customer service emails and inquiries, ensuring high-quality support.
- Schedule appointments and send meeting reminders to clients and the CEO.
- Coordinate and confirm meetings, preparing necessary materials in advance.
- Provide timely reminders for important dates and tasks.
- Organize and manage digital files using Dropbox, G Suite, and Google Drive.
- Perform accurate data entry in Microsoft Office, Open Office, and Google Docs.
- Create and manage spreadsheets in Excel for tracking and reporting.
- Develop engaging PowerPoint and Keynote presentations.
- Handle PDF documents by converting, splitting, and merging as needed.
- Document internal processes and procedures using Google Sites.
- Create flowcharts to illustrate processes and systems.
- Assist with special projects and perform additional administrative duties as assigned by supervisors or management.
Good luck and God Bless!