Job Description
Envirosmart is seeking a proactive Administrative Support professional to assist with freight logistics, including booking shipments, obtaining quotes, and maintaining records. This role involves supporting the customer-facing team in Australia with administrative tasks and data entry, ensuring smooth operations across departments. The ideal candidate should have strong organizational skills, proficiency in Microsoft Office, and experience with freight management systems. Familiarity with MYOB and Maximizer is a plus, along with excellent communication and problem-solving skills. This position is essential for ensuring efficient processes and supporting continuous improvement initiatives.
Job Title
- Administrative Support
Work Schedule
- Day shift
Job Qualifications/Requirements
- Strong organizational and multitasking skills
- Proficiency in Microsoft Office Suite, particularly Excel
- Experience with freight booking and management systems
- Excellent communication and customer service skills
- Analytical problem-solving skills, especially for resolving freight discrepancies
- Familiarity with MYOB and Maximizer (or similar CRM software)
- Attention to detail and accuracy in data entry and reporting
- Ability to work independently and as part of a team
Job Responsibilities
- Book and coordinate freight shipments.
- Obtain and compare freight quotes from different transport companies.
- Maintain accurate freight records and documentation.
- Verify and resolve freight billing disputes.
- Generate and analyze freight-related reports, including comparisons and weekly efficiency reports.
- Assist with customer service tasks such as invoicing, processing orders, and updating customer information.
- Collaborate with the customer service team to resolve inquiries and maintain customer satisfaction.
- Record and update internal databases (freight registers, customer details, document storage).
- Ensure data accuracy and maintain proper file organization.
- Research and recommend new freight carriers and solutions.
- Assist with warehouse efficiency and continuous improvement initiatives.
Good luck and God Bless!