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Administrative & Operations Assistant

Job Description

We are seeking a proactive, highly organized, and detail-oriented Administrative & Operations Assistant to support the day-to-day administrative and operational functions of the business. This role is ideal for someone who enjoys working in a fast-paced environment, managing multiple priorities, and continuously improving business processes.

Job Title

  • Administrative & Operations Assistant

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Excellent written and spoken English.
  • Proficiency in Microsoft Outlook, including email, calendar, and contact management.
  • Strong organisational skills and attention to detail.
  • Experience with Microsoft Excel, Microsoft Outlook, Google Workspace (Gmail, Drive, Docs, Sheets, Calendar), Canva and Asana.
  • Confidence using online tools and learning new systems.
  • Ability to manage multiple tasks independently and meet deadlines.
  • Strong customer service and communication skills.
  • Ability to identify problems, suggest improvements, and follow tasks through to completion.
Job Responsibilities
  • Manage email correspondence, scheduling, and calendar organisation.
  • Assist with customer ordering processes and order administration as required.
  • Assist with customer enquiries and general business communications.
  • Assist with data entry, document preparation, and file management.
  • Assist with flyers, social media management, promotions, and customer relationship management.
  • Maintain organised digital records and business documentation.
  • Prepare weekly and monthly reports for management and customers.
  • Assist with sales reporting, customer analysis, and data exports.
  • Identify patterns, opportunities, or emerging issues and report them clearly to management.
  • Flag operational risks, repeated customer questions, inefficiencies, or missed deadlines.
  • Maintain tracking sheets and business records.
  • Create and maintain SOPs and process documentation.
  • Support system improvements and suggest practical workflow enhancements.
  • Maintain clean and organised systems across multiple platforms.
  • Assist with product information management, documentation, and system updates.
  • Support the development of streamlined processes to improve efficiency across the business.
  • Be willing to learn new tasks and assist in different areas of the business as required.
  • Handle other administrative duties as required to support business operations.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY, TANJAY CITY, OR ILOILO CITY. 

Good luck and God Bless!