Job Description
IQ Security Ltd, a leading security company in New Zealand specializing in CCTV and security alarm systems, is seeking a highly organized and dynamic General Administrative Assistant to join our team. The successful candidate will manage daily administrative and operational tasks, ensure efficient communication, support our Management team, and ensure accuracy and timely completion of tasks.
Job Title
- Administrative Assistant
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Provide training support as required by the marketing team
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Proficiency in IT systems such as Simpro, Zendesk, and Nable
- Demonstrated ability to manage technology and time-critical projects
- Detail-oriented with a proactive approach to problem-solving
- Tech-savvy with the ability to manage databases and calendars effectively
- Proven experience in administration
Job Responsibilities
- Update and maintain Chat GPT GURU records
- Manage the tender response process
- Monitor the Net Promoter Score (NPS) process
- Compile and report weekly after-hours call data
- Prepare weekly support KPI reports
- Coordinate and schedule the on-call tech roster weekly
- Perform Simpro updates
- Digitize and update As-Built Plans
- Conduct daily alarm activation and DOTL checks
- Upload reports to software and perform data analysis
- Maintain database management and calendar management
- Provide training support as required by the marketing team
Good luck and God Bless!