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Sales Order Specialist

Job Description

The Sales Order Specialist (internally referred to as an Order Rep) is the technical “engine room” of the sales-to-production pipeline. This is a “pick-up and hand-off” role where you receive projects from the client rep or creative team, move them through critical stages, and pass a clean, complete file to production. You are responsible for ensuring that nothing stalls, no details are missing, and every handoff is 100% accurate to maintain client trust and business profitability.

Job Title

  • Sales Order Specialist

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Core Experience: Minimum 2+ years in Order Management, Operations Coordination, or Account Support.
  • Priority Industry: Promotional merchandise, branded apparel, corporate gifting, or print/signage.
  • Market Exposure: Must have experience working for Australian, North American, or Canadian companies in a remote setup.
  • CRM/ERP: Proficiency in HubSpot and CommonSku is a strong advantage. Experience with similar platforms (NetSuite, Zoho, or SAP) is acceptable.
  • Financial Logic: Ability to calculate sell margins, verify unit costs, and handle complex project billing.
  • Design Literacy: Ability to review artwork proofs and understand decoration methods (e.g., screen printing, embroidery, or engraving).
Job Responsibilities
  • Estimate & Sales Order Management:
    ● Build accurate estimates in CommonSku, calculating sell margins correctly and flagging pricing decisions to the rep.
    ● Ensure all estimate fields are complete, including in-hands dates, shipping addresses, and full cost items (product, decoration, setup, freight).
    ● Convert confirmed estimates into exact Sales Orders upon client confirmation, ensuring they match the approved quote perfectly.
  • Technical Coordination & Branding:
    ● Brief the creative team on artwork specifications and decoration locations once product direction is confirmed.
    ● Review artwork proofs with a critical eye, understanding decoration methods (like screen printing vs. embroidery) to flag issues before they reach the supplier.
    ● Coordinate with the team on product selections for client presentations.
  • Approval & Supplier Oversight:
    ● Own the approval loop between the client, rep, and creative team; follow up on pending approvals before the deadline, not after.
    ● Raise and send correctly formatted Purchase Orders (POs) to local suppliers with all delivery and branding specs.
    ● Confirm supplier receipt, lead times, and production updates, flagging any timeline issues immediately.
  • System Integrity & Production Handoff:
    ● Manage 8–12 active projects simultaneously, ensuring every update lives in CommonSku and HubSpot.
    ● Ensure every job entering production has all supplier confirmations, approved artwork, and fully updated project fields.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY.

Good luck and God Bless!