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Sales and Marketing Administrator

Job Description

We are seeking a motivated and detail-oriented Sales & Marketing Administrator to join our growing team. This dual-role position combines sales administration with marketing support, ensuring efficient operational processes, exceptional customer service, and consistent brand communication. The successful candidate will play a key role in maintaining customer relationships, managing internal systems, and supporting marketing campaigns across multiple platforms.

Job Title

  • Sales and Marketing Administrator

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Proficiency in CRM and marketing platforms, particularly Zoho, Mailchimp, and Unleashed.
  • Strong written and verbal communication skills with the ability to engage customers professionally.
  • Exceptional attention to detail and accuracy in data entry and reporting.
  • Ability to work independently, manage time effectively, and prioritise tasks.
  • Strong customer service orientation with a professional and approachable manner.
Job Responsibilities
  • Sales Administration:
    ● Accurately input customer orders received via email and the Unleashed portal.
    ● Respond promptly and professionally to customer enquiries via email.
    ● Maintain and ensure functionality of customer portal logins.
    ● Process and complete daily sales invoices for SSL.
    ● Set up new customer accounts in Unleashed from credit applications, ensuring ownership details are recorded.
    ● Maintain and update Zoho CRM accounts, scheduling and recording sales follow-ups.
    ● Ensure weekly updates of Zoho CRM data are completed.
    ● Generate and compile monthly reports, including:
    ● – Sales performance reports
    ● – Zoho call logs and customer interactions
    ● – Top 10 customer spend reports
    ● Support customer service initiatives, with potential to include debt collection and outbound customer service calls.
  • Marketing Administration:
    ● Create, schedule, and manage social media content for BPPL and SSL in line with the Virtual Marketers content calendar.
    ● Coordinate, prepare, and distribute monthly email and SMS campaigns.
    ● Maintain and update the Mailchimp database with accurate customer details.
    ● Attend fortnightly Zoom meetings with the Virtual Marketers team and Marketing Manager to review performance and plan campaigns.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY, TANJAY CITY, BACOLOD CITY, OR CEBU CITY. 

Good luck and God Bless!