Job Description
We are a bustling retail caravan sales, service, and repair business located in North Queensland. Led by our founding director, our team is dedicated to providing exceptional service to our customers.
As a fast-paced and dynamic environment, we’re seeking a Personal Assistant to support our founder in managing their day-to-day tasks and priorities effectively.
Job Title
- Personal Assistant
Work Schedule
- Dayshift
Job Qualifications/Requirements
- Proven experience as a Virtual Assistant, preferably in supporting busy entrepreneurs.
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Strong communication skills, both written and verbal.
- Patience, resilience, and the ability to work well under pressure.
- Extroverted personality with confidence in dealing with the public.
- Experience in customer-facing roles preferred.
- Proficiency in basic invoicing and administrative tasks.
Job Responsibilities
- Sort the founder’s inbox, prioritize messages requiring immediate attention, manage spam, and create a system for reading later.
- Maintain and update a to-do list for the founder, applying a matrix of prioritization and deadlines to assist in managing priorities effectively.
- Schedule and allocate chunks of time for focused productivity, ensuring uninterrupted work periods for the founder.
- Act as a point of contact for team members seeking the founder’s time, prioritize tasks requiring the founder’s input, and manage communication channels effectively.
- Analyze data to identify trends in bottlenecks and stop points, communicate findings to the General Manager for strategic planning.
- Undertake administrative tasks on behalf of the founder, including filing, document production, and client correspondence.
- Handle customer inquiries directed to the founder, assess urgency and nature of queries, manage customer expectations, and provide updates as needed.
- Provide virtual presence at onsite meetings, take notes, and minute actions, ensuring follow-up on tasks assigned during meetings.
Good luck and God Bless!