Job Description
This is a delivery-first role.
You will support the backend of our property search process by building and maintaining professional relationships with sales agents, sourcing opportunities, preparing property research, organising suburb data, and keeping our systems clean and accurate.
Judgement, negotiation, pricing, and client strategy remain with the founder.
Job Title
-
Junior Delivery Operations Assistant
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Clear spoken English with a neutral accent.
- Comfortable speaking on the phone daily.
- Strong attention to detail.
- Good written English (reports and documentation).
- Comfortable using Excel and Google Sheets.
- Able to organise and review data in spreadsheets.
- Technically confident and quick to learn new software tools.
- Willingness to follow structured processes and checklists.
- Comfortable using Google Workspace.
- Organised, reliable, and consistent.
- Able to work with overlap to Australian business hours.
- Strongly preferred (but not mandatory):
● Prior experience with monday.com or similar project management tools.
● Prior experience with GoHighLevel (GHL) or similar CRM systems.
● Experience logging calls, follow-ups, and notes inside a CRM.
Job Responsibilities
- Agent outreach & relationship building:
A core part of this role is long-term relationship building with real estate agents across Australia, rather than one-off cold calling.
● Make daily outbound calls to sales agents across Australia.
● Build and maintain ongoing professional relationships with a rolling group of approximately 100–200 sales agents.
● Stay top of mind for off-market and pre-market opportunities through consistent, respectful follow-ups.
● Follow a structured outreach cadence using calls and SMS.
● Track conversations, context, and follow-ups accurately in the CRM.
● Represent the FreedomKeys brand professionally and respectfully at all times. - Property sourcing, research & data collection:
● Source off-market and pre-market opportunities from agent conversations.
● Collect listings from agents and property portals.
● Gather LGA, suburb, and street-level data.
● Assist with early-stage property filtering and checklist preparation. - Property report preparation:
When a property is shortlisted for client presentation:
● Compile LGA, suburb, and street-level insights.
● Check flood, bushfire, zoning, and other risk indicators.
● Pull rental, vacancy, and comparable sales data.
● Build clean, client-ready property reports using provided templates. - CRM & systems management:
● Update monday.com boards daily.
● Log calls, notes, follow-ups, and documents accurately.
● Maintain organised client and property folders.
● Ensure data accuracy and consistency across systems. - Spreadsheet-based suburb data organisation:
● Work with Excel and Google Sheets to organise suburb and property data.
● Review suburb lists provided by the founder and populate structured spreadsheets.
● Collect and consolidate data points (e.g. suburb metrics, risk indicators, notes) into a single sheet.
● Perform basic sorting, comparisons, and data checks.
● Maintain clean, well-structured spreadsheets for review and decision-making. - Secondary responsibilities (when sourcing demand is lighter):
These tasks follow clear instructions and templates and do not involve content strategy or creative direction.
When the property queue is quieter, you will assist with:
● Writing and updating SOPs and internal documentation.
● General operational admin to keep systems organised.
● Light content execution tasks such as formatting posts, organising content, or scheduling using templates.
● Supporting automation-ready tasks within GoHighLevel (GHL).
Good luck and God Bless!