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IT Administrator

Job Description

The IT Administrator will manage and support the company’s IT infrastructure, providing comprehensive support to a small, dynamic international team. This role requires expertise in IT operations, Office 365 administration, and enterprise security, with an emphasis on maintaining compliance with ISO27001 standards.

Job Title

  • IT Administrator

Work Schedule
  • Day Shift
Job Qualifications/Requirements
  • Minimum of three (3) years in providing desktop support for an international team and significant experience in Office 365 Administration.
  • Strong grasp of enterprise security practices, including ISO27001 compliance.
  • Proficiency in scripting and automation tools (e.g., PowerShell).
  • Advanced understanding of Microsoft Azure and Office 365 suite.
Job Responsibilities
  • Deliver multi-level (Level 1, 2, and 3) IT support to a diverse international user group, addressing both hardware and software issues efficiently and in a timely manner.
  • Provide remote support, leveraging advanced tools and techniques to cater to the global workforce.
  • Proactively manage user requests, resolve complex technical issues, and deliver training on system use and best practices.
  • Customise and administer Office 365 to meet the unique needs of an international team, enhancing collaboration and productivity.
  • Manage and maintain all aspects of IT infrastructure, including servers, networks, and endpoint devices, ensuring minimal downtime and high performance.
  • Develop and implement system improvements and upgrades to support business growth and evolving user needs.
  • Enforce stringent security measures, focusing on data protection and role-based access to safeguard sensitive information.
  • Ensure that all operations comply with ISO27001, conducting internal audits, and maintaining documentation to uphold standards.
  • Automate infrastructure tasks to streamline deployment and management processes, minimising manual intervention.
  • Understand and anticipate the needs of a culturally diverse group of international users, ensuring responsive, effective, and culturally sensitive IT support.
  • Develop user guides, documentation, and training materials tailored for varied technical proficiency levels.
  • Evaluate and manage relationships with external vendors judiciously to minimise outsourcing while ensuring quality service delivery.
  • Integrate vendor solutions when necessary, aligning them with internal processes to maintain security and compliance.
  • Undertake all such incidental tasks consistent with the role, as is reasonably necessary for the proper performance of the responsibilities of the role.
  • Representing the company’s interests.
  • Promote the company in a professional, ethical context in line with the company’s mission and core values of creating value, sustainable and ethical behaviour.
  • Adhere to the company’s corporate standards while vigorously pursuing the company’s business development and financial objectives.
  • Ensure all duties and responsibilities are undertaken in the best interests of the company as a whole.

To Apply, please create your profile at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at BACOLOD CITY.

Good luck and God Bless!