Job Description
Join our team and play a pivotal role in the seamless operation of an Australian General Practice! As a key member of our dynamic team, you’ll excel in daily responsibilities, from managing calls with professionalism to flawlessly executing a range of administrative duties with meticulous precision. Your commitment to accuracy and unwavering attention to detail will be instrumental in upholding the efficiency and excellence of our healthcare practice, making a real impact on the well-being of our community.
Job Title
- Healthcare Virtual Assistant
Work Schedule
- Dayshift
Job Qualifications/Requirements
- Professional approach
- Organizational and time management skills
- Excellent attention to detail
- Analytical thinking and Initiative
- Positive approach to change
- Computer literate
- Ability to learn new software and tools quickly
- Ability to follow clear processes and systems
- Ability to apply knowledge and skills from training in a real environment
Job Responsibilities
- Handling and directing inbound calls
- Managing the practice communications including incoming and outgoing emails and faxes
- Management of the appointment book
- Liaising with external providers such as pathology, radiology, and specialists
- Handling of incoming correspondence and preparation of mail to send
- Processing simple client requests as required
- Booking couriers, building maintenance, coordinating deliveries
- Ordering office supplies
- Providing administrative assistance to the General Practitioners and Operations Manager
- Other ad hoc administration as required
- Undertaking specific administrative tasks in Practice Management Software
- The above list is not exhaustive and the role may change to meet the overall objectives of the company
Good luck and God Bless!