Job Description
The Facilities Operations Manager is responsible for the efficient, reliable, and scalable daily operations of WrkPod sites across the Philippines. This role has a strong project management and construction execution focus, ensuring that:
● New sites are developed and launched to WrkPod’s standards.
● Existing sites are refreshed and maintained at a premium level.
● Critical services such as power, utilities, and internet connectivity are always operational.
The Facilities Operations Manager must be able to ‘walk the talk’, deal with complex multi-stakeholder environments, and maintain a 24/7 mindset to keep facilities secure, reliable, and client-ready.
This position frees up the Executive Manager & CFO to concentrate on strategy and growth, making it a critical enabler of WrkPod’s expansion journey.
Job Title
-
Facilities Operations Manager
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Tertiary qualifications in Business Administration, Operations Management, Engineering, or related field.
- Minimum of 5 years’ experience in Facilities Operations Management with strong project and construction management exposure, ideally in IT-BPM, commercial real estate, or large scale tech-driven environments.
- Proven record of managing complex fit-outs, multi-site operations, and
vendor/stakeholder negotiations. - Strong grasp of project management methodologies, facilities management, and compliance.
- Strong project management and construction oversight skills.
- Proficiency in Microsoft 365/Google Suite (Docs, Presentations, Spreadsheets).
- Excellent vendor and stakeholder management abilities.
- Solid budget planning, CAPEX/OPEX tracking, and cost-control capabilities.
- Strong leadership and team development skills.
- Analytical, detail-oriented, and problem-solving mindset.
- Ability to “walk the talk” and deliver in high-pressure, multi-stakeholder environments.
Job Responsibilities
- Site Development & Expansion:
● Lead the end-to-end planning, fit-out, and commissioning of new WrkPod sites in alignment with business growth strategies.
● Oversee and collaborate with internal project manager, vendors, and stakeholders for project timelines, budgets, and scopes to ensure efficient,compliant, and high-quality delivery.
● Drive refresh and upgrade projects across existing facilities to maintain high standards. - Operational Continuity & Reliability:
● Ensure 24/7 availability of power, utilities, and internet connectivity across all sites.
● Implement preventive maintenance schedules to reduce downtime and
operational risk.
● Act as the escalation point for urgent operational issues and ensure rapid resolution. - Project Management & Compliance:
● Apply structured project management methodologies for site rollouts, upgrades, and maintenance.
● Monitor CAPEX planning and execution with strict fiscal control.
● Ensure compliance with building, safety, and regulatory requirements across all facilities. - Stakeholder & Vendor Management:
● Coordinate with landlords, contractors, utility providers, and government bodies to secure smooth site operations.
● Negotiate service contracts and monitor vendor performance against KPIs.
● Build strong working relationships with internal stakeholders to align operations with growth needs. - Team Leadership & Development:
● Provide leadership, mentoring, and support to the site operations team.
● Build a culture of accountability, efficiency, and continuous improvement.
● Upskill the team in project management, compliance, and technical operations readiness.
Good luck and God Bless!