Job Description
As the Customer Service and Sales Assistant, you will be the first point of contact for client inquiries and support requests. Your role will support the sales team by handling calls, following up on leads, and managing related administrative tasks, directly contributing to client satisfaction and business growth.
Job Title
Customer Support and Sales Assistant
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Strong written and verbal communication skills with a customer-focused mindset.
- Highly organized with excellent attention to detail.
- Proficiency in email platforms, Google Suite (Docs, Sheets), and CRM software.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Prior experience in customer service, sales assistance, or a related field is preferred.
- Familiarity with the real estate, property management, or professional services industries is an advantage.
Job Responsibilities
- Respond promptly and professionally to client emails and support requests.
- Assist with general administrative tasks such as filing, uploading templates, and sending follow-up emails.
- Attend sales calls, take detailed notes, and provide timely follow-ups to potential clients.
- Maintain accurate records of client interactions and sales activities.
- Collaborate with team members to improve client service and streamline administrative processes.
- Document and update standard operating procedures (SOPs) for your role to ensure consistency and efficiency.
Good luck and God Bless!