Job Description
At WorkMatePro, we are dedicated to teamwork, innovation, customer focus, and work-life balance. Our mission revolves around providing high-quality patio solutions, with a strong emphasis on customer satisfaction and seamless scheduling of installations.
In the role of Customer Engagement and Scheduling Coordinator, you will be at the forefront of delivering exceptional customer service while meticulously managing the scheduling of our various projects. This position, based remotely in the Philippines, is critical for ensuring that customer interactions are handled with utmost professionalism and efficiency. Your responsibilities will include managing inquiries and coordinating tasks to ensure timely and successful project completions. This role is vital for upholding our company’s reputation for customer satisfaction and operational excellence.
Job Title
- Customer Engagement & Scheduling Coordinator
Work Schedule
- Dayshift
Job Qualifications/Requirements
- Proficiency in using marketing tools for design, with experience in graphic design software preferred.
- Strong interpersonal skills and a passion for engaging with people.
- Excellent verbal and written communication skills.
- Ability to effectively manage time and prioritize tasks in a deadline-driven environment.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and meet deadlines.
- Knowledge of best practices in marketing and communications, including SEO, content marketing, and email marketing.
- Flexibility and adaptability to work in a dynamic and fast-paced environment, with a positive attitude and a willingness to learn and grow.
Job Responsibilities
- Clients Enrollments for Sports Events: Facilitate the enrollment process for clients interested in participating in sports events, ensuring a seamless and positive experience from registration to event participation.
- Booking Venues: Coordinate with venues to secure appropriate locations for sports events, negotiating terms and ensuring all logistical requirements are met.
- Design of Flyers and Other Marketing Materials: Utilize marketing tools to create visually appealing flyers and other promotional materials to attract clients and promote upcoming events.
- Facebook/Instagram Marketing: Develop and execute social media marketing campaigns on platforms such as Facebook and Instagram to increase brand awareness and engagement.
- Phone Calls: Communicate with clients via phone calls to provide information, address inquiries, and offer support throughout the enrollment and event process.
- Organizing Social Events: Plan and organize social events to foster client engagement and community building, leveraging opportunities to promote company services and offerings.
- Communications with Clients: Maintain regular communication with clients via phone, texts, emails, and social media channels to provide updates, gather feedback, and address any concerns or questions promptly.
Good luck and God Bless!