We're Hiring

Administrative Assistant

Job Description

The Administration Assistant plays a critical role in ensuring the smooth and efficient operation of the office or department. This position contributes to overall business effectiveness by providing essential administrative support and assisting with daily tasks.

Job Title
  • Administration Assistant
Work Schedule
  • Dayshift
Job Qualifications/Requirements
  • Excellent English communication skills, both verbal and written.
  • Enjoyment of creative aspects of content creation.
  • Desirable: 3-6 months of work-related experience.
  • Virtual Assistant experience is a plus.
  • Good time management skills.
  • Ability to take initiative.
Job Responsibilities
  • Document systems in Google Sites/creation of Flow Charts
  • Ensure files added to Google Drive / Dropbox are correctly labeled
  • Set up Google Alerts, scan daily, and forward any key findings to the manager
  • Check email inbox 3-4 times per day to check for spam and reply to common emails
  • Identify wanted / unwanted promotional emails
  • Work with manager to write templated responses to emails
  • For difficult emails, notify the manager and support them to reply
  • Check spam folder once a day to find and retrieve non-spam emails
  • Check Facebook/Instagram for messages to respond to
  • Manage live chat on the website
  • Respond to reviews in Trustpilot
  • Assist manager in responding to sales inquiries ASAP
  • Follow up outstanding invoices and seek payment
  • Take any new task given to you and put it into a task management tool
  • Check tasks due every day
  • If you have a lot of tasks, ask your manager to help prioritize your list
  • Review new contacts weekly and delete any spam emails
  • Review new contacts and capitalize the first letter of names
  • Ensure all mobile numbers are properly formatted for SMS
  • When required, create new customer lists for marketing campaigns
  • Use Klaviyo to create emails with copies, images, and links
  • Send manager final tests of marketing emails and get approval
  • Send out marketing emails at agreed time and monitor results
  • Use tools like Answer the Public to research content ideas
  • Study industry blogs, forums, and groups to find content ideas
  • Work with the manager to decide topics you can create content on
  • Find articles/content that can be shared via social media
  • Design promotional images that go into emails
  • Design flyers or posters for upcoming promotions
  • Assist in creating Facebook image ads
  • Resize, crop, and file photos

To Apply, please create an account at app.wrkpod.com for your application as this is part of the new application process, and click this link for the job details: here

All successful applicants will be stationed in our office at DUMAGUETE CITY, NEGROS ORIENTAL

Good luck and God Bless!