Job Description
We are looking for a A-level self-starter team member with a hunger to succeed at the highest level. A team player who is self-confident once they are shown how to do things, asks for help when needed, and willing to step-up and voice and execute new ideas to make the organization efficient.
If expectations are met & exceeded, this role will have career progression (and salary progression) towards managing the operations and other assistants.
Job Title
- Administration Assistant
Work Schedule
- Dayshift
Job Qualifications/Requirements
- Must possess Excellent English communication skills both in Verbal & Written.
- Fresh graduates are welcome to apply provided they have administration related work experience while studying
- Must have at least 24 months previous administration support related experience.
- Virtual Assistant experience is a plus
- Very good Time Management skills
- Project management experience is a plus
- Team management experience is a plus
- Able to take the initiative to suggest and improve ways of doing things
- Fast learner and really wants to learn (we have plenty of resources to help improve skills)
- Hungry for career progression and desires a challenge to make us all better
Job Responsibilities
- Email Management (Filtering Emails/Managing Spam) and experience with FreshDesk email system is a plus
- Database Management (CRM Management; Updating/Removing contacts) and experience with Active Campaign and Kajabi membership is a plus
- Answering and sending Customer Service Emails/ Enquiries
- Calendar Management (Sending Meeting reminders to client and CEO) and experience with Calendly is a plus
- Appointment Setting and Reminders with Zoom
- Webinar moderation with Demio is a plus
- Experience with task/project management and ClickUp is a plus
- Comfortable with data gathering and analysis
- Dropbox /Google Drive and MS 365 Drive Organization
- Data Entry in Microsoft Office / Google Docs / Google Sheets
- Creating/ Managing Spreadsheets with Excel and Google Sheet
- DropBox (Documentation of internal processes and procedures)
- Experience with Flowcharts for processes and systems a plus
- Daily and Weekly Data Collection and Report Creation for team
- Project Management
- Preparation of SOPs (Standard/System Operating Procedures) and organizing Training Materials
- Posting and scheduling Facebook Updates for clients
- Creating, editing and proofreading emails
- Perform other administrative duties as assigned by management
- Moderate live fortnightly webinars using Demio
- Uploading video and PDF reports to client members platform weekly
Good luck and God Bless!