Job Description
We’re looking for a versatile, experienced administration manager who thrives in dynamic, fast paced environment. This is a rare opportunity to wear multiple hats and make a real impact in a growing, award-winning business. You’ll be the operational backbone of Sticky Balsamic – managing everything from data entry and bookeeping and customer service to ordering.
If you love variety, enjoy problem solving and want to be a part of a business that is expanding aggressively in Australia, the USA and internationally, this role is for you.
Job Title
-
Administration
Work Schedule
- Day Shift
Job Qualifications/Requirements
- Minimum mid-level experience in administration.
- Bookkeeping experience using Xero or similar accounting software.
- Good data entry experience.
- Excellent customer service skills with a focus on responsiveness and quality.
- Strong organizational skills and ability to juggle multiple priorities.
- Proficiency with Microsoft Office Suite and OneDrive.
Job Responsibilities
- Bookkeeping:
● Maintain accurate financial records using Xero.
● Process invoices, reconcile accounts and prepare reports as needed.
● Liaise with our accountants. - Customer Service:
● Respond promptly to customer inquiries via email, live chat, phone.
● Resolve issues, process returns, and ensure every customer has a premium experience. - Logistics Coordination:
● Coordinate national and international logistics, including shipments to our USA 3PLs.
● Mange relationships with distributors, freight forwarders and logistics partners.
● Ensure timely fulfilment of wholesale and retail ordering and orders.
● Label creation - Office Management and IT:
● Maintain office supplies and ensure smooth day-to-day operations.
● Manage cloud and hard-copy filing systems. - Additional Responsibilities:
● Tender writing and submission for new business and grant opportunities.
● Reception duties will not be required.
● Data entry in Microsoft Office and cloud based platforms.
● Support fundraising initiatives.
● Assist the manager with tasks.
● Work with other team members.
● Other responsibilities as directed.
Good luck and God Bless!


