Job Description
A rare opportunity exists to join Shimmer Glass and Pressure Cleaning, a leading facilities management company in Australia, as part of a close-knit Filipino team. Situated in the bustling hub of Sydney, Shimmer prides itself on curating a high-performance culture that celebrates exceptional talent and fosters personal and professional growth within a supportive team dynamic. Under the visionary leadership of Renee Munoz and Aimee Bolton-Smith, we are seeking our next Account Executive superstar—a dedicated individual with a winning mindset and a sincere dedication to delivering an exceptional customer experience.
Shimmer Glass and Pressure Cleaning is a thriving company specializing in high-end commercial glass and pressure cleaning services. Our extensive clientele includes some of Australia’s most renowned brands, such as Anglicare, Westfields, UNSW Village, Novotel, and Mercedes. Shimmer takes great pride in our team, considering them an integral part of our success, just as we hold our valued customers in high regard. A dynamic and forward-thinking business, Shimmer offers a wide range of services for commercial and domestic clients. Our reputation and expertise set us apart in the industry, making us a trusted choice for those seeking superior results. With ambitious growth plans on the horizon, Shimmer is actively seeking a dedicated B2B Account Executive to join our rapidly growing team. This new team member will play a crucial role in the commercial sales strategy and developing Shimmer even further from a medium to a large player in the facilities management industry.
Job Title
- Account Executive
Work Schedule
- Dayshift
Job Qualifications/Requirements
- Have exceptional B2B sales skills with a minimum of 2 years of experience in a similar industry
- Possess the ability to retain extensive or large amounts of information related to company products and services
- A bachelor’s degree from an accredited college or university will be regarded favorably
- Have previous experience successfully meeting and exceeding daily quotas
- Have used Sales CRM software (e.g., SalesForce, HubSpot, Keap)
- Experience preparing quotations
- Have solid administration skills, including proficiency in MS Office, Google Workspaces, and other similar tools
- Expertise in job scheduling and efficiently managing field technicians using software like ServiceM8 or similar
- Communicate with field workers using platforms like WhatsApp
- Exhibit a positive and nurturing personality with exceptional sales skills
- Bring drive, ambition, creativity, and a problem-solving mindset
- Be reliable and thrive while working from home with minimal supervision
Job Responsibilities
- Handling inbound enquiries via phone and email, following our quote process
- Converting leads into scheduled jobs using our CRM and job management system
- Preparing, manually calculating, and processing very detailed quotations for all our clients
- Ensuring budget and time requirements are met for each job
- Efficiently scheduling residential, commercial, and strata cleaning jobs across Sydney
- Coordinating with our technicians to ensure timely job completion according to our high-quality standards
- Resolving problems and handling customer complaints in a timely manner
- Maintaining excellent relationships with customers built on trust, and inspiring the rest of the sales team to follow this example
- Managing commercial contracts, including strata companies, retirement villages, schools, and hospitals
- Collaborating with the team to suggest innovative ideas and devise strategies for expanding our customer base, increasing sales, and improving customer experience
- Handling our Sales CRM system
- Managing various sales administration tasks
- Contributing to ad-hoc sales projects
Good luck and God Bless!