Our client is a marketing consultant working closely with business owners of a select group of clients that range from eCommerce (ladies, fashion, and food) to designers, manufacturers, and installers of residential and commercial fit-outs (kitchens, laundries, retail, and hospitality)
We are very excited to be looking for a person that is passionate about helping people and businesses achieve their best every day by adding value wherever possible.
This person will do everything I do and assist with all the projects that are being developed and delivered for our clients. A key area of this role is a high level of creativity, attention to detail, and project management skills.
Job Qualification
- University degree in marketing or equivalent work experience
- Active and well-rounded personal presence in social media, with a command of each network and their best practices
- Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions
- Most importantly a good heart and a great sense of humour!
Job Responsibilities
- Graphic Design in Canva
- Design posts for Facebook, Instagram, LinkedIn, etc
- Design stories for Facebook and Instagram
- Design promotional images that go into emails
- Design flyers or posters for upcoming promotions
- Design infographics to feature alongside content articles
- If required, design Facebook and Instagram image ads
- If requested, design invitations, brochures, or cards
- If requested, design presentation slides for your manager
Social Media Management
- Resize and crop photos before uploading to social media
- Research and document ideas for future social media content
- Use social media scheduling tool to save time (personal pages)
- Use social media scheduling tool to save time (company pages)
- Work with manager to reply to social media comments or DMs
- Work with manager to comment on posts made by key contacts
Project Management
- Take any new task given to you and put into a task management tool
- Check tasks due today and complete them or mark percentage complete
- If you have a lot of tasks, ask your manager to help prioritise your list
- When trained, oversee your manager’s task list and keep it updated
- When trained, oversee the task list of contractors
Customer Service
- Check all incoming emails and delete all spam messages for manager
- Work with manager to write canned replies to all common emails
- Check company Inbox 3-4 times per day and reply to common emails
- For difficult emails, notify the manager and support them to reply
- When trained, answer incoming phone calls and assist with enquiries
- Check Facebook page messages and reply or forward all messages
- If you have Live Chat on the website, manage all messages and reply
- If requested, organize gifts or hampers to be sent to VIP clients
Finance
- When trained, work with manager to do basic bookkeeping tasks
Content Creation
- Use tools like Answer the Public to research content ideas
- Study industry blogs, forums and groups to find content ideas
- Work with manager to decide topics you will create content on
- Find articles or content that can be shared via social media
- Work with manager to write copy to go with the social posts
- Find royalty-free images to accompany articles and social posts
Email Marketing
- Work with manager to plan marketing emails needed for the month
- Work with copywriter to get the copy required for marketing emails
- Enter emails with copy, images and links into your email platform
- Send manager final tests of marketing emails and get approval
- Send out marketing emails at the agreed time and monitor results
Website Update & Management
- Work with manager and copywriter to add new content to website
- Add new posts/pages to blog when you have new articles/videos
- Ensure all images on the website are optimised for size and SEO
Admin Tasks
- When you learn anything new, make a system in Google Sites
- Work with manager to help them document systems in Google Sites
- If requested, attend meetings with manager and take meeting minutes
- When trained, work with manager to pay outstanding invoices
- Ensure files added to Google Drive, Dropbox are correctly labeled
Website: https://www.digitalbeard.co.nz/