WrkPod Privacy Policy

This Agreement is between You (“the client”) and WrkPod (ABN 686 19 507 149), also referred hereinafter as “us”, “we”, “our” and “Service Provider”.

1. What personal information do we collect?

We collect the following personal information from users of the WrkPod platform, including both clients and applicants:

• Full name
• Gender
• Date of Birth
• Tax Identification Number (TIN) (for applicants)
• Mobile Phone Number
• Email Address
• Address
• Nationality
• Employment History (for applicants)
• Skills and Certifications (for applicants)
• Company Name and Business Details (for clients)
• Payment Information (for clients)

2. How do we collect personal information?

We collect, use, and process personal information through the following means:

• Information provided directly by the user during registration or application (manual entry).
• Information provided via automated means when accessing and using the WrkPod platform or app.
• Other forms of communication such as email, phone, or in-app messages.

3. Why do we need to collect personal information?

The personal information collected is necessary for the following purposes:

• For applicants: To process and evaluate your application to become a Virtual Assistant for our clients.
• For clients: To facilitate the hiring process of suitable Virtual Assistants and manage your account and preferences.
• To match applicants with suitable job opportunities based on the information provided.
• To maintain ongoing communication and service updates between WrkPod, clients, and applicants.
• For billing, invoicing, and other transactional purposes (for clients).

4. How do we keep your personal information secure?

WrkPod takes the security of your personal data seriously. We implement strict security measures to ensure the confidentiality, integrity, and availability of your information, including:

• Storing personal data in secure databases with encryption and access control.
• Limiting access to authorized WrkPod personnel and clients who are involved in the recruitment or client management process.
• Regular security assessments and data protection procedures to prevent loss, unauthorized access, or misuse of personal information.

5. What are the rights of the data subjects?

In accordance with the Data Privacy Act of 2012, you have the following rights regarding your personal information:

• Right to Information: You can request details about how your personal information is being collected, stored, and used.
• Right to Access: You can request access to the personal data we have collected about you.
• Right to Correction: You can ask for corrections or updates to your personal data if it is inaccurate or incomplete.
• Right to Removal: You can request that your personal information be deleted or removed, subject to legal and contractual obligations.
• Right to Data Portability: You can request that we provide your data in a structured, commonly used format.
• Right to Damages: You can seek compensation for damages due to misuse or breach of your personal information.

All notices, requests, demands, and other communications under this Agreement shall be in writing and shall be deemed to have been given on the date of delivery: (1) if delivered personally to the party to whom notice is to be given; (2) if sent by electronic mail with a cc: to sender; or (3) on the third day after mailing by express mail.

CONSENT FORM OF WRKPOD APP USER

By using WrkPod’s platform or app and providing your personal data, you hereby authorize WrkPod to collect, store, and process your personal data. This data may include full names, nationalities, TINs (for applicants), employment history, business information (for clients), email addresses, mobile numbers, and any other relevant data needed for providing services on the platform.

The data collected will be stored and processed as follows:

• For Applicants: Your personal data will be used to facilitate the application process, assess your suitability for job openings, and connect you with potential clients who wish to hire a Virtual Assistant.
• For Clients: Your personal data will be used to manage your account, provide Virtual Assistant recruitment services, process payments, and other business-related interactions.

By agreeing to this Privacy Notice, you acknowledge and consent to the collection, processing, and sharing of your personal data with WrkPod’s clients or applicants, as applicable. Additionally, you consent to the retention of your data for the period necessary to fulfill WrkPod’s legal and business obligations.

WRKPOD TERMS OF SERVICE

WrkPod provides a platform to facilitate the recruitment and hiring of Virtual Assistants (VAs). Through this platform, Clients (employers) can engage WrkPod’s services to hire VAs, and Applicants (job seekers) can apply for VA positions offered by WrkPod’s clients.

By using the WrkPod platform and proceeding with registration or application, you agree to the following:

1. Acknowledgment of Privacy Policy:
   • You confirm that you have read and understood WrkPod’s Privacy Policy.
2. Accurate Information Submission:
   • For Clients: You agree to provide all necessary business information for hiring purposes and confirm that all submitted data is true, accurate, and entered in good faith.
   • For Applicants: You agree to provide accurate personal, professional, and work-related information in support of your application, and confirm that all data submitted is true and accurate.
3. Service Fees and Payments (For Clients):
   • Clients agree to pay the applicable service fees for using the WrkPod platform and hiring a Virtual Assistant. Service fees may include recruitment fees, service management fees, and any other charges indicated by WrkPod.
   • Clients agree to promptly provide payment information and ensure payments are made according to the schedule provided by WrkPod.
4. Processing of Applications (For Applicants):
   • WrkPod will process your application and match your profile with potential job openings based on the qualifications and experience provided.
   • WrkPod does not guarantee placement as a Virtual Assistant. Applicants understand that their applications are subject to a thorough review and acceptance by WrkPod’s clients.
5. Engagement Terms for Virtual Assistants (For Clients and Applicants):
   • Upon hiring a Virtual Assistant through the WrkPod platform, both the Client and the Applicant (now a Virtual Assistant) agree to abide by the terms and conditions set forth in the hiring agreement. This may include, but is not limited to, the work hours, compensation, and conditions of service as agreed upon during the recruitment process.
   • Virtual Assistants agree to maintain professionalism, adhere to the assigned job duties, and fulfil the terms of their engagement as established by the Client.
6. Non-compliance and Termination:
   • WrkPod reserves the right to suspend or terminate access to the platform for any Client or Applicant found to be in violation of these Terms of Service or for providing false information during registration or application.
   • Clients who terminate or cancel their contract with a Virtual Assistant before the end of the agreed-upon term may be subject to a termination fee or other penalties as per WrkPod’s cancellation policy.
7. Review and Communication of Service Status:
   • WrkPod will communicate updates regarding the status of both client engagements and applicant applications via the email provided during registration.
   • Clients will be notified about the success or progress of their recruitment requests within a reasonable time frame, and Applicants will be informed of their application status as soon as review processes are completed.
8. Service Modifications:
   • WrkPod reserves the right to modify its services, platform functionalities, and applicable fees. Users will be notified of any significant changes affecting their use of the platform.
9. Limitation of Liability:
   • WrkPod is not responsible for any disputes or liabilities arising from engagements between Clients and Virtual Assistants, including but not limited to employment practices, work quality, or contract breaches.
   • WrkPod provides a platform for facilitation but does not assume responsibility for any outcome, performance, or interaction resulting from the use of the platform.
10. Compliance with Laws:
    • Users (Clients and Applicants) agree to comply with all applicable laws, rules, and regulations in relation to the services provided by
    • WrkPod, including employment laws, data privacy regulations, and contractual obligations.

By using WrkPod’s platform and submitting your registration or application:

• Clients confirm that the data provided is accurate, and they agree to pay all applicable fees for the services requested.
• Applicants confirm that the personal and professional information provided is true, and they agree to adhere to the terms of engagement if hired by a Client.

Any false information, misrepresentation, or fraudulent activity may result in account suspension, termination of access to the platform, or other legal actions deemed necessary by WrkPod. For questions or further assistance, please contact us at [email protected].